Privacy Policy
1. Introduction Welcome to homevind.com (the “Website,” “Platform,” “we,” “us,” or “our”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, store, and protect your personal data when you access or use our Website and services (the “Services”), including registering an account, submitting listings, searching properties, making inquiries, or processing payments.
By using the Services, you consent to the practices described in this Privacy Policy. If you do not agree, please do not use the Services. This Policy applies to all users, including Owners (sellers/landlords), Agents, Agencies, Buyers, Renters, and visitors.
This Privacy Policy is in addition to our [Terms and Conditions]([insert link to your Terms]).
2. Information We Collect We collect the following types of information:
2.1 Information You Provide Directly
- Account/Registration: Name, email address, phone number, password, user role (e.g., Agent, Owner, Buyer), profile details (e.g., bio, photo, agency info).
- Listings: Property details, photos/videos, descriptions, location/address, your contact info as the lister.
- Inquiries/Messages: Content of messages between users (e.g., Buyer to Owner inquiries).
- Payments: Billing name, address, payment method details (processed securely via third-party providers—see Section 6).
- Other: Support requests, feedback, or any info you voluntarily submit.
2.2 Information Collected Automatically
- Device/Usage: IP address, browser type, device ID, operating system, pages viewed, time/date of access, referral sources.
- Cookies & Similar Tech: See Section 7 for details.
- Location: Approximate location from IP or device (if enabled); precise location only if you provide it in a listing.
2.3 Information from Third Parties
- If you log in via social media or other services (if enabled).
- Public sources for verification (limited).
- Payment processors (e.g., Stripe) provide transaction confirmation data.
3. How We Use Your Information We use your personal information to:
- Provide and improve the Services (e.g., enable listings, searches, messaging).
- Process registrations, payments, and auto-renewals.
- Communicate with you (e.g., account notifications, inquiries, support).
- Verify identity and prevent fraud/abuse.
- Display personalized content or recommendations.
- Comply with legal obligations, resolve disputes, enforce our Terms.
- Aggregate/anonymize data for analytics, marketing insights (non-personal).
We do not sell your personal information.
4. How We Share Your Information We share data only as described here:
- With other users: Your listing contact info (as you choose) is visible to inquirers; messages are shared between parties.
- Service providers: Hosting, analytics (e.g., Google Analytics), email services, payment processors (see Section 6).
- Legal requirements: If required by law, subpoena, or to protect rights/safety.
- Business transfers: In mergers, acquisitions, or asset sales.
- With your consent: For any other purpose you explicitly approve.
5. Data Retention We retain personal information as long as needed for the purposes above, or as required by law (e.g., transaction records for tax/audit). Account data is kept while active; deleted upon request (subject to legal holds). Anonymized data may be kept longer for analytics.
6. Payment Information and Third-Party Processors We use Stripe to process payments for listings and fees. When you pay:
- We do not store full credit/debit card details on our servers.
- Stripe collects and processes payment info (e.g., card number, expiration, billing address, transaction details) directly.
- We share necessary data with Stripe (e.g., amount, billing name/email, transaction description) to facilitate processing, refunds, and fraud prevention.
Stripe handles payment data under its own Privacy Policy. We encourage you to review it. Stripe acts as our processor; we remain responsible for your data under this Policy.
We may add PayPal or other processors in the future; any changes will be updated here with similar disclosures.
7. Cookies and Tracking Technologies We use cookies, pixels, and similar tools for functionality (e.g., login sessions), analytics (e.g., site usage), and preferences. Third parties (e.g., Google Analytics, Stripe) may place cookies.
You can manage cookies via browser settings. Disabling may limit functionality. For more, see our Cookie Policy (if separate) or browser help.
8. Your Privacy Rights Depending on your location and applicable law, you may have rights to:
- Access, correct, or delete your personal data.
- Opt out of certain uses (e.g., marketing emails).
- Withdraw consent where applicable.
To exercise rights, email [email protected]. We respond within reasonable time (e.g., 30-45 days). Verification may be required.
Note: Florida’s Digital Bill of Rights (FDBR) and similar laws apply to large entities; if they apply to us, additional rights will be honored.
9. Data Security We implement reasonable technical and organizational measures (e.g., encryption, access controls) to protect data. No system is 100% secure; we cannot guarantee absolute security.
10. Children’s Privacy Our Services are not directed to children under 13 (or 16 in some jurisdictions). We do not knowingly collect data from children. If we learn of such collection, we delete it. Contact us if you believe a child provided data.
11. International Transfers Data may be processed in the US or other countries. We use safeguards (e.g., standard contractual clauses) for transfers outside the US/EEA.
12. Changes to This Policy We may update this Policy. Changes are posted here with the updated date. Material changes may include email notice or site banner. Continued use constitutes acceptance.
13. Contact Us For questions, requests, or concerns: Email: [email protected]
Thank you for trusting homevind.com with your information.
Last Updated: January 30, 2026
